Shipping Policy

Delivery Locations

 

We currently deliver to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

 

Delivery Times

    •    Standard Delivery: 3–5 working days.

    •    Express Delivery: 1–2 working days (available for an additional fee).

 

Delivery times may vary during holidays or peak periods. Orders placed after 1 PM will be processed the next working day.

 

Delivery Costs

    •    Standard Delivery: £3.99 (free on orders over £30).

    •    Express Delivery: £7.99.

 

Exact shipping costs will be calculated at checkout based on your chosen delivery option.

 

Order Processing

 

Orders are typically processed within 1–2 working days. You will receive an email confirmation once your order has been dispatched, including a tracking number (if applicable).

 

Tracking Your Order

 

Once your order is shipped, you’ll receive a tracking link to monitor the progress of your delivery. If you experience any issues with your shipment, please contact us at theorganiccrafted@gmail.com.

 

Missed or Delayed Deliveries

 

If your order hasn’t arrived within the expected timeframe, please check the tracking information provided. For further assistance, contact us at theorganiccrafted@gmail.com.

 

Damaged or Missing Items

 

If your parcel arrives damaged or if any items are missing, please notify us within 14 days of delivery. Send an email to theorganiccrafted@gmail.comwith:

    •    Your order number.

    •    A description of the issue.

    •    Photos of the damaged parcel (if applicable).

 

We’ll work quickly to resolve the issue with a replacement or refund.

 

Delivery Restrictions

 

We are unable to deliver to PO Boxes or military addresses.

 

Contact Us

 

For any questions about shipping or delivery, please reach out to us at:

    •    Email: theorganiccrafted@gmail.com

 

We’re here to help and ensure your shopping experience is smooth and stress-free!